OUR TECHNOLOGY SUITE

At Masterpiece International we view technology as a key element of the services we provide for our customers.

Our customers’ varying needs have driven us to develop a best-in-class technology portfolio that is adaptable to the constantly changing requirements of today’s complex supply chains. Whether it’s self-service via one of our Customer Experience Portals, Enterprise Resource Planning (ERP) integration via standard or custom Electronic Data Interchange (EDI) messaging, or automated alerts directly from one of our Transportation Management Systems (TMS), Masterpiece International has a technology solution to meet your needs. We strive to provide you with the data and visibility you need, on your terms, to take the headache out of your supply chain. Our industry and technology experts combine world-class service and the latest technology that today’s market needs.

EASE OF USE: Timely access to your data is key in today's world. Masterpiece International's technology suite offers multiple options to ensure you have the information you need, when you need it, in the easiest possible manner. Whether it's self-service on-demand or direct integration to your ERP, we have you covered, along with the personalized service you expect.

Visibility & Self-Service Customer Experience Portals

Our secure portal offering clients world-class supply chain visibility with accurate, continuous monitoring supported by analysis and delivered to a dynamic dashboard, providing the power to surface critical data anytime, anywhere.

    • Real-time updates
    • Deeper supply chain visibility
    • Available on-demand
    • Detailed Analytics
    • Modern User Interface with 24/7 availability
    • Upload/Download document capabilities

This secure system offers clients a shared project management platform with accurate, continuous monitoring supported by analysis, delivered to a dynamic dashboard, providing clients with peace of mind and real-time visibility.

    • Real-time crate visibility, centralized communication, secure document sharing
    • Provides a window into shipments as they unfold, allowing immediate centralized communication and updates as they occur. The complete security of artwork, combined with an exceptional user experience. Advancing the future of secure artwork shipping.

Data Integration

Electronic Data Interchange (EDI) communicates information traditionally communicated on paper. Using EDI lowers operating costs, improves accuracy, enhances transaction security, and is more environmentally friendly.

    • Standard Message Types – Invoice (810/210), Purchase Orders (850), ASN’s (856), Shipment Status (214), Shipment Submittal (204)
    • Custom – Need something different? Our team can create custom EDI messages based on your unique business needs.

Our team of technical experts can connect you with your data directly from our TMS using standard API’s.

  • Highly Secure and dependable method of data transport
  • Typically faster implementation for ERP to TMS integrations
DIFFERENTIATION: At Masterpiece International, we leverage technology to make our teams more efficient, providing customer service levels and operational execution second to none. Our increased productivity emphasizes our focus on delivering premium services, translates to more accurate & timely data for our customers, and sets us apart as one of the most innovative logistics companies in the industry.

Operating Systems

Allows us to better address the complexities of the logistics industry while dramatically increasing productivity, reducing costs, and mitigating risks via a globally integrated software platform.

  • Industry-leading operating system used by 21 of the top 25 global freight forwarders
  • Integrated warehouse management system module
  • Real-time carrier tracking and visibility

Productivity Enhancements

Masterpiece International and its business segments are committed to being a part of the solution. EcoTransIT is the most widely used software worldwide for automatic calculations of energy consumption, carbon emissions, air pollutants, and external costs. With full integration to CargoWise, we can provide the information you want in a timely manner.

BUSINESS CONTINUITY: Masterpiece International takes security very seriously and maintains tight security protocols and controls via a multilayer approach. At the network level, Masterpiece International utilizes next generation firewalls with advanced intrusion detection, protection, plus web filtering. All of this means that our customers and employees can be confident that data is secure and always available on-demand.

Security Protocols

Endpoint devices have a combination of best practice password policies, anti-virus, full volume AES 256 encryption, & data device security. The company standard for password security includes Multi-Factor Authentication and the use of an online password vault. All communications between the secure portals and the users are encrypted using the same industry-standard protocol used by online banking and popular e-commerce services such as Amazon.

Security audits are conducted by a 3rd party security firm on an annual basis. These audits include network & website penetration testing, on-site physical security penetration testing, and social engineering & email phishing tests.

While network, physical, and password security are all very important aspects, people will always be the weakest link in the security chain. Online cyber security training is provided for all employees during the first 30 days of employment and annually. Our cloud-based infrastructure ensures high availability & performance of all systems, along with the redundancy and recovery capabilities required in today’s digital world.

Customer Portals

Our secure portal offering clients world-class supply chain visibility with accurate, continuous monitoring supported by analysis and delivered to a dynamic dashboard, providing the power to surface critical data anytime, anywhere.

This secure system offers clients a shared project management platform with accurate, continuous monitoring supported by analysis, delivered to a dynamic dashboard, providing clients with peace of mind and real-time visibility.

Data Integration

Electronic Data Interchange (EDI) communicates information traditionally communicated on paper. Using EDI lowers operating costs, improves accuracy, enhances transaction security, and is more environmentally friendly.

Our team of technical experts can connect you with your data directly from our TMS using standard API’s.

 

Operating Systems

Allows us to better address the complexities of the logistics industry while dramatically increasing productivity, reducing costs, and mitigating risks via a global integrated software platform.

Productivity Enhancements

Masterpiece International and its business segments are committed to being a part of the solution. EcoTransIT is the most widely used software worldwide for automatic calculations of energy consumption, carbon emissions, air pollutants, and external costs. With full integration to CargoWise, we can provide the information you want in a timely manner.

Security Protocols

Endpoint devices have a combination of best practice password policies, anti-virus, full volume AES 256 encryption, & data device security. The company standard for password security includes Multi-Factor Authentication and the use of an online password vault. All communications between the secure portals and the users are encrypted using the same industry-standard protocol used by online banking and popular e-commerce services such as Amazon.

Security audits are conducted by a 3rd party security firm on an annual basis. These audits include network & website penetration testing, on-site physical security penetration testing, and social engineering & email phishing tests.

While network, physical, and password security are all very important aspects, people will always be the weakest link in the security chain. Online cyber security training is provided for all employees during the first 30 days of employment and annually. Our cloud-based infrastructure ensures high availability & performance of all systems, along with the redundancy and recovery capabilities required in today’s digital world.